IndividualsAndInteractions

Background: We have run "the balancing act, simple tools for feedback, communication and courage" in a number of contexts (Agile Open, four xp days, SPA2006 and Agile2006). Based on over a year of feedback, we are refactoring a three hour session to a ninety minute session with slightly less content, more action packed, and a strong focus on bringing balance in a system that is out of it. If you have seen this session before, we have removed the change model, and focus on coping stances in a different way, we still close with a (brief) temperature reading. Title Individuals and Interactions Objectives This session is meant for anyone who wants to become more effective through: awareness of how our way of communicating influences others and vice versa consciousness of the change processes in self, others and the context so that we can surf the waves of change, rather than drowning in the surf of the waves Content Outline The Agile Manifesto states: we have come to value individuals and interactions over processes and tools. Tools and techniques are not enough for running your projects, you need “people tools” as well. We all know that for instance developers and customers fighting about who did what wrong doesn't make our projects finish early, yet it is hard to stop doing it. Especially when the pressure is on. This session provides tools and processes for individuals and interactions, to help you take a step towards peaceful, effective projects. This tutorial is based on the work of the family therapist Virginia Satir. The tools she has developed have proven to be relevant, not just for families, but also for (software development) teams, organisations, etc. Her approach is characterised by: a systemic approach - instead of focusing only on individuals, look at the team, organisation, family as a whole system a focus on coping - problems themselves are not the problem, the coping is the problem a positive focus: you are ok! Process & timetable The maximum number of participants is about 50. This tutorial is highly experiential. We use role play and discussion so that participants will experience the tools, rather than only hear about them. Introduction - 0:00 - 0:10   Introduce the context and subject. We have slides and handouts for the participants.   Set ground rules for the session. Congruent action - 0:10 - 0:70 Introduce the Self-Other-Context model by Virginia Satir, using a presentation of 5 coping stances and modeling the coping stance by presenters and participants. Introduce counter stances, modeled by the presenters and played out by the participants stance-per-stance.Debrief stances and counter stances. Depending on how much work-related stories come out, we may spend more time on the debrief,                                 or: Participants experiment with different combinations of stances in small groups through role play, based on stories from actual development projects we provide. Debrief Temperature reading - 0:70 - 0:90 We Introduce the Temperature Reading as a tool to evaluate and get feedback about feelings and issues present in a group, and as a way to find out what works well, and what can be improved. Practise the Temperature Reading tool by applying it to this session. If the group is large, we split up with one facilitator per group. One of the facilitators will make sure that each part of the session concludes in time. Format Presentation / role play / discussion Intended audience & required experience level (e.g. apprentice, journeyman, master) This tutorial is for anyone who'd like to become more aware of the effect of one's communication on self, others and the context. It is suitable for both beginners and experienced practitioners. Benefits of participating After this tutorial, you can: lose less time and energy due to fighting balance interaction between developers, management and customers develop a long-term trust relationship between developers, management and customers get your team into a state of flow, where the team delivers more value, while being more relaxed at the same time focus on problems - create an atmosphere where underlying problems surface themselves, so appropriate solutions can be devised. Specifically, you will learn: how to recognize certain ineffective patterns in your communication and how to cope more effectively while balancing the interests of self, the other, and the context. what the effect of body stances on communicating are and vice versa. a tool to find out and discuss what the real issues and feelings in a group are. Benefits of organizing - what does the organizer expect to learn? More ways of facilitating. Organizing this session also teaches us more about coping stances, by how they are acted out by participants, and the stories they tell. We are going to use a different way of introducing the stances than before (model the stances and counter-stances one by one) and we are curious how this will work out. We do intend to run a trial session before xp days benelux, but there will be plenty to learn. Duration 90 minutes Materials needed from the conference organizers: e.g. flip charts, beamer beamer, flip chart Organizer bio and contact information Nynke Etk Fokma Fool @ Moebius Consulting E-mail: nynke@moebius.nl Mobile: +31 646118574 Nynke's coaching and consulting focuses on addressing important, difficult issues, balancing unbalanced stances and communicating dangerous miscommunications. Willem van den Ende Independent @ Living Software B.V. e-mail: mail@willemvandenende.com / skype: willemvandenende / mobile: +31 6 413 06 965 Willem van den Ende is interested in the effects programs have on their environment, agile approaches like XP and LeanSD achieve their effects with minimal. Since 2000 he co-organizes experiential workshops, conferences (Agile Open, XP Days Benelux) and user group meetings around agile software development, systems thinking and interpersonal interaction. He is co-founder of agile systems benelux and serves as a board member of the agile alliance. Willem makes his money as an entrepreneur, mainly through consulting and agile training & coaching. Marc Evers Piecemeal Growth e-mail: marc@piecemealgrowth.net / skype: marcevers / mobile: +31 6 44 55 000 3 Marc Evers helps developers, customers, and project managers in co-creating value through meaningful projects, by coaching, consulting, and developing software. Since 2000 he co-organizes workshops and conferences (like XP Day Benelux and Agile Open) based on systems thinking, extreme programming, and agile values, principles, and practices. He currently works as a software developer for the PricewaterhouseCoopers and runs his own training and coaching company Piecemeal Growth.

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Changed on 31/07/2006 by 83.83.109.99	Contact the site administrator: agileopen